Being a server in a buffet restaurant, my job is to serve my customers. My duties include clearing the table and setting the table, serving beverage, and removing empty dishes from the customer’s table. If I serve them well, they will be happy. If I serve them bad, they will be angry. I serve hundreds of customers a day. There are more customers during the weekend. Since each customer is different, each of them …showed first 75 words of 564 total…

…showed last 75 words of 564 total…customer is unique. The behaviour of the customers varies directly with their education, cultural background, manner, social status and living style. Serving a polite customers is enjoyable than serving a rude customer. The customers may have bad attitude but the objective of a server is to satisfy the customers by providing good quality service. After all, customers are strangers who buy a service. It may be the only time in life to meet that stranger.