George Rusinak Graves Essay 91699 The Managed Heart: Emotional Management vs. Emotional Labor Can a person’s heart be controlled? Do all people go have some form of emotional management or emotional labor in their lives? In the book, The Managed Heart, written by Arlie Hochschild , discusses the issues of emotional labor and emotional management. In the book, it describes the difference between the two issues and gives Hochschild’s opinion on those issues. The first …showed first 75 words of 374 total…

…showed last 75 words of 374 total…can affect that person’s lifestyle. When they use emotional labor, they are hiding their inner feelings to create are better atmosphere for others. People using this might never be able to distinguish the difference between their surface acting and deep acting. Hochschild’s sees this as a problem for the people affected by this emotion manipulator. This will affect their friend’s, family, and the rest of society. Bibliography Hockschild,The Unmanaged Heart, conseni 1978.