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Services Marketing Mix Elements:"An Evaluation of the Logica Carnegie Group Inc.'s Target Markets and Strategy as a Professional IT Service Provider" written in 4 hours :-P
Title: Services Marketing Mix Elements:"An Evaluation of the Logica Carnegie Group Inc.'s Target Markets and Strategy as a Professional IT Service Provider" written in 4 hours :-P
Category: Business & Economy / Marketing and Advertising
Details: Words: 2955 | Pages: 12.6 (approximately 235 words/page)
Services Marketing Mix Elements:"An Evaluation of the Logica Carnegie Group Inc.'s Target Markets and Strategy as a Professional IT Service Provider" written in 4 hours :-P
A company providing services is different from one that supplies a product. A service is intangible, something which cannot be touched. In this essay, the marketing objectives and target markets will be outlined, as well as the marketing mix that is used for such markets. There are naturally different kinds of services, but this essay will focus on professional IT services. The example that is mainly used will be CGI, i.e. the Logica Carnegie …showed first 75 words of 2955 total…
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…showed last 75 words of 2955 total…as trustworthy. The relationship is all clearly portrayed in CGI's marketing mix.
Bibliography
Books
1. Bateson, E.G. (1995) Managing Services Marketing, third edition, The Dryden Press.
2. Davidow, W.H. and Uttal, B. (1990) Total Customer Service: The Ultimate Weapon, HarperPerennial.
3. Jobber, D. (1998) Principals and Practices of Marketing, Second Edition, McGraw-Hill Publishing Company.
Web-Sites
1. http://www.cgi.com
2. http://www.certis.com
Additional Material
1. Certis Company Profile,
2. Survey: Evaluation of Service Providers, commissioned by Certis U.K. Ltd.
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