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Management principal and practice in concern with Control; Technology; Virtual organisation; Empowerment
Title: Management principal and practice in concern with Control; Technology; Virtual organisation; Empowerment
Category: Business & Economy / Management
Details: Words: 2853 | Pages: 12.1 (approximately 235 words/page)
Management principal and practice in concern with Control; Technology; Virtual organisation; Empowerment
Control, virtual or reality?
Abstract
This paper is concerned with an emerging trend in business today: the materialisation of the virtual organisation, and analyses practices and possible solutions to the problems experienced in relation to control in such an environment, with particular reference to the banking (call centre) sector and teleworking.
Keywords
Control; Technology; Virtual organisation; Empowerment.
The business environment is in constant flux and transformation, and in recent years the globalisation movement has been …showed first 75 words of 2853 total…
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…showed last 75 words of 2853 total…fundamental in the failure of the transition.
APPENDIX 1: Traditional business structures versus 'virtual' organisation structures
CharacteristicsTraditional organisationVirtual organisation
StructureHierarchicalNetworks
ScopeInternal/closedExternal/open
Resource focusCapitalKnowledge, relationship, technology management
StateStatic/stableDynamic, changing
HRMManagementSpecialists
DirectionManagement directivesEmpowerment/intrapreneurship
Basis for actionControlEmpowerment
MotivationMeet corporate management directivesAchieve team goals
LearningSpecific skillsBroader competencies
CompensationPosition/seniorityAchievement
RelationshipsCompetitiveCo-operative/collaborative
Information communication among partners'Need to know' basisOpen & transparent
(Adapted from Tapscott & Caston, 1993, cited in Walters, 2000)
APPENDIX 2: Distinguishing characteristics of virtual and traditional teams
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