MANAGEMENT TRENDS · Total Quality Management refers to a quality emphasis that encompasses the entire organization, from supplier to customer. It is the philosophy that focuses relentlessly on the needs of the customer, both internal and external, realigns the organization from detection to prevention and aims to improve continuously. · It stresses a commitment by management to have a continuing company wide drive toward excellence in all aspects of products and services that are significant for the …showed first 75 words of 815 total…

…showed last 75 words of 815 total…with people, Procedures, Lore & Insights, and Self-help. · Dealing with people is about counseling, critiquing, emotional first-aide, and quality of work-life. The procedures involve the topics about bossing, crisis management, the pareto principle, waste basketry and zero-defect. · Lore and Insights, on the other hand, deals with the corporate culture, grape vine, hidden agenda, life cycle of idea and paternalism. And lastly, Self-Help is about body language, burn-out, enjoying job, self-image remodeling, and time sense. ------------------------------------------------------------------------ **Bibliography**