INTRODUCTION Federal W.Smith had a vision of overnight air express venture. He and his business partners commissioned two independent market research which suggested a market niche for a reliable, time-definite overnight delivery service. Then they executed the vision in 1973, establishing Federal Express.         Today, approximately 90,000 Federal Express employees, at more than 1,650 sites process 1.5 million shipments daily, all of which must be tracked in a central information system, sorted in a short time at facilities in …showed first 75 words of 4585 total…

…showed last 75 words of 4585 total…Out there in the vacuum, information can only be transmitted by means of electromagnetic waves. Thus Fedex will have to look into the development of a new information system that is able to integrate the satellite technology into their logistical concerns. This is just one of the many ways Fedex can achieve competitive advantage over its competitors in terms of market share and technology. Fedex will not only be the number one in the wo