Crew resource management By: Yo Yo E-mail: basic1115@hotmail.com Introduction There are many reasons why those involved with the airline safety commit errors that on occasion lead to the injury or death of innocent people - people who had every right to expect better of their caretakers. Such accidents can be traced to many broad categories. Categories such as weather, mechanical malfunction, terrorist acts or into what may be termed ‘acts of God’. Apart …showed first 75 words of 1286 total…

…showed last 75 words of 1286 total…in this case, the critical performance of the crew members are not only affected by these three factors. Bibliography ¨ Human Factors Digest No.1, (1989). Circular 216-AN/131, Fundamental Human Factor Concepts, ICAO, Canada. ¨ Jensen, R.S. (1995). Pilot Judgement and Crew Resources Management. Avebury Aviation, England. ¨ Kaye, M. (1994), Communication Management, Prentice Hall, Sydney. ¨ Robbins, S.P. (1998). Organisational Theory: Concepts and Cases. Prentice Hall ¨ Wiener, E.L., Kanki, B.G., & Helmreich, R.L., (1993). Cockpit Resource Management. Academic Press, California